About Our Company

Business Information

About Prizma3D

Prizma3D is a company dedicated to providing advanced materials and solutions for professional 3D printing and additive manufacturing applications.

Our goal is to develop reliable products that support professionals, businesses, and technical users who require consistent performance and high-quality materials.

Through our online platform, we offer carefully developed products designed for dental professionals who work with 3D printing technologies, supporting precision, reliability, and high-quality results in digital dentistry workflows.

 


Our Business Model

Prizma3D operates as an online ecommerce business, offering products directly to customers through our official website.

Our platform serves both:

  • Business customers (B2B)

  • Individual customers (B2C)

Customers can browse products, place orders, and receive shipments directly through our online store.

Orders are processed through secure payment systems and fulfilled through trusted logistics partners.


Order Processing

Once an order is placed and payment is confirmed, our team prepares the order for shipment.

Typical order processing time:

1–3 business days

Customers receive an email confirmation once the order has been shipped, including tracking information when available.


Shipping and Delivery

Prizma3D ships orders to customers through established shipping carriers and logistics providers.

Estimated delivery times vary depending on the shipping method and destination.

More details can be found in our Shipping Policy, available on this website.


Customer Support

Prizma3D is committed to providing reliable and responsive customer support.

If you have questions about:

  • Orders

  • Products

  • Shipping

  • Returns

  • Policies

Our support team is available to assist you.

Customer Support Email

contact@prizma3d.com

Support requests are typically answered during regular business hours.


Business Policies

To ensure transparency and customer protection, our website provides access to the following policies:

These policies explain how we handle orders, shipping, refunds, and customer information.


Secure Payments

All purchases made through the Prizma3D website are processed using secure payment systems designed to protect customer information and ensure safe transactions.

Sensitive payment data is handled by secure payment providers.


How Customers Can Interact With Us

Customers can interact with Prizma3D in several ways:

  • Purchasing products through our online store

  • Contacting customer support via email

  • Accessing detailed product information and policies through our website

Our goal is to provide a transparent and professional online shopping experience.


Contact Information

For questions regarding our products, services, or policies, please contact us:

Email:
contact@prizma3d.com